Privacy Policy

1. Introduction

OM Educational Consultancy ("OM", "we", "our", "us") provides study-abroad counselling, language classes, CBT preparation, and visa guidance services to students in Nepal. This Privacy Policy explains what personal information we collect through this website and our counselling process, how we use it, and the choices you have.

2. Information We Collect

We may collect the following categories of information:

• Contact details you submit through our contact and application forms, such as your name, email address, and phone number.
• Academic and background information shared during counselling, such as your prior education, test scores, and preferred study destination or service.
• Documents you voluntarily share for application, visa, or admission purposes (transcripts, passport copies, test certificates).
• Technical data such as browser type and pages visited, collected automatically to help us improve the website.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and schedule counselling sessions.
• Prepare and submit applications, language class enrollments, and visa documentation on your behalf, with your consent.
• Send updates about intakes, scholarships, class schedules, and application deadlines.
• Improve our services and website experience.

4. Legal Basis for Processing

We process your personal information based on your consent (when you submit a form or engage our services), to perform the counselling and application services you request, and to comply with legal or regulatory requirements related to visa and immigration processes.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Partner language institutes, universities, or colleges, strictly to process your application or enrollment.
• Visa and immigration authorities, where required to support your visa application.
• Service providers who help us operate this website (such as hosting and email delivery), under confidentiality obligations.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and maintain accurate records of your application history. You may request earlier deletion as described in Section 8.

7. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may contact us at any time to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of your information, subject to our legal and record-keeping obligations.
• Withdraw consent for us to contact you with updates.

9. Cookies

Our website may use basic cookies and similar technologies to remember your session (for example, when submitting forms) and to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect some website features.

10. Children's Privacy

Our services are intended for students who are at least 16 years old or are using our services with parental/guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@omeducationalconsultancy.com.np or visit our office in Chabahil, Chuchepati, Kathmandu, Nepal.